Daily Shipping Schedule
Orders placed by 1pm PST (4pm EST) Monday-Friday, will ship the same day unless you choose a later ship date. Orders placed after 1pm PST, Monday-Friday, weekends or holidays, will ship the following business day. Givens and Company does not ship on major holidays or weekends.

 

Available Shipping Methods
We ship via Federal Express Ground, 2 Day, Standard or Priority Overnight. We will work with you to ensure your shipping methods and rates are properly set up in your Inertia ReThink Engine. We charge you a flat fee for each basket no matter the final destination. You can find specific shipping costs under each product close-up page.

Holiday Shipping Schedule
Christmas schedule is as follows:
Monday, December 17th-Last day to order by Fed Ex Ground for pre-Christmas delivery.
Wednesday, December 19th-Last Day to order by Fed Ex 3 Day Express for pre-Christmas delivery.
Thursday, December 20th-Last Day to order by Fed Ex 2 Day for pre-Christmas delivery.
Friday, December 21st-Last Day to order by Fed Ex Overnight for pre-Christmas delivery.

Please note that Fed Ex will be delivering on Monday, December 24th, but many businesses will be closed, so gifts may not arrive until after Christmas if shipped to arrive on this day.

 

International Shipping
Currently, we ship to the 48 contiguous United States, Alaska and Hawaii only. Puerto Rico, Guam and the U.S. Virgin Islands are considered international shipments and cannot be accommodated at this time.

State Information
We can only ship to states that you are currently allowed to ship to based on your States settings in the Inertia ReThink Engine. We will ship all boxes with required labels requesting an adult signature upon delivery.

P.O. Box and APO/FPO Shipping
Because we only ship FedEx we are unable to deliver to PO boxes, APO and FPO.

Shipping Confirmations/Tracking Numbers
Each night we will transmit your daily Fed Ex tracking numbers for import into the Inertia ReThink Engine. Patty Altaffer will work with you to ensure these tracking numbers are correctly input into your Engine each day.

Delayed or Poor Quality Shipments
We can replace or refund any orders that are delayed or diminished in quality due to: miss-sorts, mechanical delays, delivered by the courier to an address other than what was on the shipping label, etc.

We are NOT held liable for: incorrectly submitted delivery information (by sender), delayed delivery due to recipient unavailable to sign for the package when a signature is requested by the sender, diminished product quality due to recipient not available at time of delivery (e.g. package was left on porch all day), delivery to a hospital, company, etc., where the package was delivered to the facility on the scheduled date but the company's internal delivery service failed, recipient moved, etc.

An incorrectly submitted delivery address voids any and all guarantees on delivery, service, and product quality. Replacement orders at no charge, or refunds, are not an option under these circumstances. Additional shipping charges may be applied.

If it is determined that compensation is due, we can replace the product or refund the order. Please notify us as to the replacement delivery date, and any changes to the card message or delivery address.